By accessing or using 360Onboard ("Service"), operated by DDS Media Marketing LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Service.
2. Use of Service
2.1 Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent that you meet this requirement.
2.2 Account Registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must provide accurate and complete information during registration
- You must notify us immediately of any unauthorized use of your account
2.3 Acceptable Use
You agree NOT to:
- Use the Service for any illegal purpose
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Collect user data without consent
3. Lifetime Deal Terms
3.1 Payment
- 360Onboard offers lifetime access through one-time payments
- All prices are in USD
- Payments are processed securely through our payment provider
3.2 License Grant
Upon payment, we grant you a non-exclusive, non-transferable, perpetual license to use the Service according to your purchased tier (Starter, Professional, or Agency).
3.3 Refunds
- You have 30 days from purchase to request a full refund
- After 30 days, all sales are final
- Refunds are processed within 5-10 business days
3.4 Downgrades
- You may downgrade to a lower tier within 30 days of purchase
- Downgrades can be processed directly in your account portal
- Refund amount will be the difference between tiers
3.5 Upgrades
- You may upgrade to a higher tier at any time
- Upgrade cost is the difference between your current tier and new tier at current pricing
- If purchased during a discount period and upgrading after, you pay current non-discounted rates
4. Service Features and Limitations
4.1 Tier Limitations
Your access to features is based on your purchased tier:
- Starter: 5 active flows, 5 clients/month, 5 e-signatures/month
- Professional: 10 active flows, 15 clients/month, unlimited e-signatures
- Agency: Unlimited flows, clients, and e-signatures
4.2 Fair Use Policy
While certain tiers offer "unlimited" usage, we reserve the right to limit abuse or excessive usage that negatively impacts Service performance for other users. File storage is provided with no hard limits but subject to fair use standards.
4.3 Coming Soon Features
Features marked as "coming soon" are planned but not guaranteed. We will make reasonable efforts to deliver these features within stated timelines.
5. Data and Content
5.1 Your Data
- You retain ownership of all data you upload to the Service
- You grant us a license to store, process, and display your data to provide the Service
- You are responsible for backing up your data
5.2 File Storage
- Files uploaded to the Service are stored on our servers (Supabase, US East) with no storage limits, subject to fair use
- Storage integrations with Google Drive, Dropbox, Box, and pCloud are planned for December 2024
- You are responsible for maintaining copies of important files
5.3 Client Data
- You are responsible for obtaining necessary consents from clients whose data you collect
- You must comply with applicable data protection laws (GDPR, CCPA, etc.)
- See our Data Processing Agreement for details on how we handle your clients' data
6. Intellectual Property
6.1 Our IP
The Service, including all code, design, logos, and content, is owned by DDS Media Marketing LLC and protected by intellectual property laws.
6.2 Your IP
You retain all rights to your content, branding, and materials uploaded to the Service.
7. Service Availability
7.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted access. We are not liable for any downtime or service interruptions.
7.2 Maintenance
We may perform scheduled or emergency maintenance that temporarily affects Service availability.
7.3 Service Changes
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
8. Third-Party Services
The Service may integrate with third-party services (payment processors, email providers, cloud storage, etc.). Your use of these services is subject to their respective terms and policies.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE
10. Indemnification
You agree to indemnify and hold harmless DDS Media Marketing LLC from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
11.1 By You
You may stop using the Service at any time. Lifetime licenses remain valid unless terminated by us for cause.
11.2 By Us
We may terminate your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Abuse the Service or other users
- Fail to pay applicable fees (for upgrades or additional services)
11.3 Effect of Termination
Upon termination, your access to the Service will cease. You have 30 days to export your data. After 30 days, all data is permanently deleted from our servers with no backup retention.
12. Modifications to Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of new Terms. Material changes will be notified via email.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
14. Dispute Resolution
Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Contact Information
For questions about these Terms, contact us at:
Email: david@360onboard.com
Company: DDS Media Marketing LLC
Address: 8 The Greene, Suite B, Dover, DE 19901
16. Miscellaneous
16.1 Entire Agreement
These Terms constitute the entire agreement between you and DDS Media Marketing LLC regarding the Service.
16.2 Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
16.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
By using 360Onboard, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.