360Onboard
vs Wayfront (SPP)
Previously called Service Provider Pro, Wayfront combines service sales and delivery in a client portal. Both products support packages, recurring billing, and MCP; compare the onboarding and review details.
The features,
side by side.
Capabilities across available plans. Open any row’s details for the scope and source.
| Your agency needs |  | Wayfront (SPP) |
|---|---|---|
| Questionnaires & intake | 360OnboardGuided questionnairesHow it worksCollect client answers in a flow alongside the other steps your agency needs. Explore this feature | Wayfront (SPP)Order & intake formsDetails & sourceBuild forms for sales, onboarding, and client work. Read Wayfront (SPP)’s documentation |
| Agreements & e-signatures | 360OnboardE-signature stepsHow it worksAdd an agreement to the onboarding flow and collect the client’s signature. Explore this feature | Wayfront (SPP)Signed terms in formsDetails & sourceCapture an agreement with a signature, timestamp, and IP address in order or intake forms. Read Wayfront (SPP)’s documentation |
| Client file uploads | 360OnboardFlows & client filesHow it worksRequest files during onboarding and keep shared deliverables in the client portal. Explore this feature | Wayfront (SPP)Intake uploadsDetails & sourceCollect files and information with client intake. Read Wayfront (SPP)’s documentation |
| Sell packaged services | 360OnboardOne-time & recurringHow it worksPublish service offers to selected clients or all clients. Connect the purchase to an invoice and a delivery template or playbook. Explore this feature | Wayfront (SPP)Service catalog & checkout |
| Platform-access requests | 360OnboardGoogle, Meta & moreHow it worksUse Google account connections and guided sharing steps for Meta, websites, storefronts, and other supported platforms. Availability and approval steps vary by provider. Explore this feature | Wayfront (SPP)—Not documentedDetails & sourceA provider-specific account-access catalog was not established in the reviewed form-builder documentation. Read Wayfront (SPP)’s documentation |
| Client portal | 360OnboardBranded for each clientHow it worksShare the client’s projects, files, conversations, services, and invoices in a branded portal. Portal availability and capacity depend on your plan. Explore this feature | Wayfront (SPP)Client portalDetails & sourceKeep client projects, messages, and billing together. Read Wayfront (SPP)’s documentation |
| Projects & tasks | 360OnboardTasks & milestonesHow it worksAssign work to your team or clients, organize projects, and request milestone approval. Explore this feature | Wayfront (SPP)Projects & delivery tasksDetails & sourceManage delivery tasks, owners, and standard procedures. Read Wayfront (SPP)’s documentation |
| Creative file reviews | 360OnboardImages, PDFs & videoHow it worksCollect annotations on supported images and PDFs, and timestamped feedback on video or audio. Keep comments with their original version. Explore this feature | Wayfront (SPP)—Not documentedDetails & sourceFile sharing is documented; image/PDF annotations and timestamped video review were not established here. Read Wayfront (SPP)’s documentation |
| Website annotation | 360OnboardComments on the pageHow it worksPlace feedback on supported website review surfaces. Some websites block embedding or require a separate sign-in. Explore this feature | Wayfront (SPP)—Not documentedDetails & sourceA native website-annotation workflow was not established in the reviewed product page. Read Wayfront (SPP)’s documentation |
| Invoices & payments | 360OnboardInside the client portalHow it worksCreate invoices, offer connected payment options, and record external payments with the client relationship. Explore this feature | Wayfront (SPP)Invoices & payments |
| Recurring client billing | 360OnboardSubscriptions & invoicesHow it worksSell recurring services with supported auto-charge or auto-issue billing. Payment-provider setup and fees still apply. Explore this feature | Wayfront (SPP)Subscriptions & renewals |
| External AI assistants · MCP | 360OnboardAcross the client workflowHow it worksConnect a compatible assistant to supported onboarding, response, task, message, file-review, meeting-note, service, and invoice actions. Tools follow account permissions. Explore this feature | Wayfront (SPP)Native MCP connectionDetails & sourceConnect AI tools to supported workspace operations. Read Wayfront (SPP)’s documentation |
Documented capability↔ Different approach— Not established in the reviewed docs
“Not documented” does not mean unavailable. Confirm plan limits and any connected tools you need. Official sources reviewed October 15, 2026.
Bring the whole
client workflow together.
Choose 360Onboard when guided platform access, mixed onboarding steps, and contextual creative reviews are central to your client process.
See the complete workflowWayfront organizes agency service orders, intake, delivery, messages, and billing around a client portal.
Explore Wayfront (SPP)Try the same client in both.
Sell a service, collect signed terms and account access, review a deliverable, and ask your assistant to prepare the client’s next steps.
Create the request, assign the task, review the file, and check what your AI assistant can actually do.
Find the next request, submit feedback, and locate the service and invoice.
Check team seats, portals, response limits, AI usage, and any extra tools or processing fees.
A few useful distinctions.
Is this the Service Provider Pro comparison?+
Yes. Service Provider Pro, also known as SPP, rebranded to Wayfront. This comparison uses the current Wayfront documentation.
Are service packages and MCP unique to 360Onboard?+
No. Both products document those capabilities. Compare the onboarding steps, review surfaces, and specific actions available to your assistant.
Can we move our existing client work over?+
Start with a sample client and map your agreements, files, active tasks, and billing. Confirm the setup or import needed before moving live work, and keep your existing records.
Considering another platform?
Compare the same features across the other tools on your shortlist.
